Question 1

How does the PipeSolv K-series inspect pipes without entering them?

Accepted Answer

The crawler is lowered or inserted through an existing access point and driven by remote control. A forward camera streams live video while recording, so the operator sees the pipe condition in real time from ground level — no confined-space entry is required.

Question 2

What pipe diameters can the crawlers handle?

Accepted Answer

The K-series covers an inspection range from DN150 to DN2000: the compact K22-C starts at DN150, the K22-B at DN190, and K20, K22 and K18 handle DN300 to DN2000 mains. Drive, camera and light modules are matched to the pipe size at quoting stage.

Question 3

Do the crawlers work in live flow or standing water?

Accepted Answer

Yes — the crawlers are IP68 waterproof and can operate in light to moderate flow. Where water or sediment is heavy, we pair the survey with a pre-cleaning pass so the inspection footage stays usable.

Question 4

How is the video recorded and reported?

Accepted Answer

Inspection footage is recorded to the control unit in industry-standard format. We deliver raw video plus a structured condition report with defect photos, chainage markers and repair recommendations, in the format your standards require.

Question 5

What access points does the crawler need?

Accepted Answer

A single entry point with a clear opening of roughly 300 mm or more is enough for most K-series units. The crawler is lowered in on a winch or landing frame, so the pipe does not need to be dry or man-entry rated.

Question 6

How long does a typical survey take?

Accepted Answer

A 100 m line with a single access point typically takes 30–60 minutes on site including setup, inspection and retrieval. Longer or heavily blocked lines take longer; we confirm an estimate at quoting stage.

Question 7

Do we need a crew with special certification?

Accepted Answer

No confined-space certification is required because nobody enters the pipe. The control unit is designed for one operator, and we provide hands-on training and an operating manual with every unit.

Question 8

Is CCTV inspection safer than sending people in?

Accepted Answer

Yes. Confined-space entry carries serious risk from gases, flooding and collapse. A remote crawler removes the person from the hazard entirely, so the survey can be completed with the pipe live and the crew staying above ground.

Question 9

What condition reports do we get?

Accepted Answer

You receive a structured condition report with defect classification, severity, chainage positions and photographic evidence, plus repair recommendations. The report format can be matched to your local standard or client requirements.

Question 10

Can we get raw footage as well as the report?

Accepted Answer

Yes — raw video is included as standard. Keep it as evidence, compare surveys over time, or hand it to a third party for a second opinion.

Question 11

How do we get a quote?

Accepted Answer

Send us your pipe types, diameter range and access conditions via the contact form or directly by email / WhatsApp. We match the right K-series configuration and return a quotation with delivery lead time.

Question 12

What does the warranty cover?

Accepted Answer

All K-series units include a standard manufacturer warranty covering drive, camera and control systems, with fast replacement of spare modules. Extended warranty and service contracts are available on request.

Question 13

Do you provide training and after-sales support?

Accepted Answer

Yes. Every unit ships with on-site or remote training, an operating manual and spare parts list. Our engineers provide remote support during operation and keep a stock of spare modules for quick dispatch.

Question 14

Can the crawlers handle stormwater and water mains?

Accepted Answer

Yes. The K-series is used on sewer, stormwater and water main networks. For potable water lines we fit the appropriate camera, lighting and materials so the inspection is suitable for that service.

Question 15

Do they work in industrial and chemical lines?

Accepted Answer

The crawlers can be configured for industrial service with chemical-resistant housings and appropriate cameras. Tell us the line contents and temperature range and we will advise the right configuration.

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