Privacy Policy

Last updated: January 2026

1. Who we are

This website is operated by PipeSolv, the robotic pipeline inspection brand of RJ-BOT INDUSTRIAL GROUP. We design and manufacture K-series tracked inspection robots for sewer, water and industrial pipelines.

If you have any questions about this policy, contact us at sales@rj-bot.com or through the contact page.

2. Information we collect

We only collect the information you choose to give us, and the basic technical data needed to run this site:

• Contact details — name, email address, phone number or WhatsApp / WeChat ID that you provide when you request a quote, ask a question or contact our sales team.
• Enquiry details — the information you share about your pipeline, access conditions or inspection requirements so we can match the right product.
• Usage data — pages visited, time on page and referral source, collected through lightweight on-site analytics to understand how visitors use the site and to improve it.

3. How we use your information

• To respond to your enquiries and provide quotes, demos and product support.
• To recommend the right K-series configuration for your inspection job.
• To improve the website and our products based on aggregate usage.
• To send you information you have asked for (we do not send marketing without your consent).

4. Cookies and tracking

This site stores small amounts of data in your browser (localStorage) to support the enquiry form and to measure basic visitor behaviour. We do not use third-party advertising cookies and do not sell your data.

5. Who we share data with

We do not sell, rent or trade your personal information. We share data only with service providers who help us operate the website and respond to enquiries (for example, hosting and email), and only to the extent needed to provide those services. We may disclose information where required by law.

6. How long we keep your data

We keep enquiry records for as long as needed to respond to you and to maintain our business records, and delete or anonymise them when they are no longer needed.

7. Your rights

Depending on your location, you may have the right to access, correct or delete the personal information we hold about you, to object to or restrict processing, and to receive a copy of your data. To exercise any of these rights, email sales@rj-bot.com and we will respond within a reasonable time.

8. Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page, with the date of the last update shown above.